Stop shipping wrong answers to customers

Your Support team already uses ChatGPT. We show them how to trust it so they solve issues faster and escalate less.

Live small-group AI prompt training, built for Technical Support.

Watch how it works Book a call

What happens when your team doesn’t trust ChatGPT?

Resolutions slow down. Stress spikes. Customers stop believing your answers.

Hours lost chasing incorrect answers
Unnecessary escalations and ticket pileup
Agents burning out and CSAT pressure from leadership

Shinros Prompt Academy™

Practical AI training for Support teams that need to turn their AI tools into reliable work multipliers.

The Confidence Program

Live, hands-on training for Support agents. Covers how ChatGPT works in practice, how to ask better questions, how to verify output quickly, and how to avoid false answers so support engineers close tickets faster with fewer escalations.

Prompt Customization

One-on-one assistance to build out reusable prompts tailored for your team's specific use cases so everyone can immediately start solving faster with reliable AI assistance.

How the Academy Works

Read transcript

Why teams trust Shinros

Track record

Support experience inside global cybersecurity orgs (Symantec, Broadcom, Okta).
Published breakdowns of real prompt technique and failure cases. See examples.
10+ years coaching people through high-pressure problem solving.

What you get in 30 days

Live training for your first cohort.
One high-friction workflow rebuilt around AI for speed and accuracy.
A seeded prompt library for your most common customer issues.
A usage checklist for your team lead so this doesn’t die after week one.

Low risk

30-day money-back guarantee.
Delivered in small groups so coverage stays intact.
Your internal data stays with you. We don’t keep it.

FAQs

Our team doesn’t use ChatGPT. We use Gemini, Copilot, Claude, or a locally hosted model. Is this still useful?

Yes. The training applies to any modern LLM, including Gemini, Microsoft Copilot, Claude, and self-hosted models. The principles and workflows transfer across providers.

Is this only for teams, or can an individual join?

Individuals can join. We host periodic group sessions for independent learners working through the same material.

Can we train more than ten people?

Yes. It’s $125 per additional person beyond the first ten.

How long does the training take?

About three hours total, delivered as three 60-minute sessions to minimize disruption and fatigue.

What if the team isn’t satisfied?

We offer a 30-day, no-risk, no-questions-asked, money-back guarantee.

Stop guessing with ChatGPT and solve customer problems faster

Train your Support team to use AI with precision and consistency.

Book a Call