The Confidence Program
Live training that shows support agents how to ask better questions, avoid false answers, and solve problems faster. Your team stops guessing and starts trusting ChatGPT again.
Let’s stop giving customers the wrong answers
ChatGPT training that helps your Support team resolve issues faster,with fewer escalations and higher CSAT.
Hands-on AI prompt training built for Technical Support teams.
What happens when your team doesn’t trust ChatGPT?
You get slower resolutions, higher stress, and customers who stop believing in your support.
- Hours lost chasing incorrect answers
- Ticket backlogs and escalations
- Burnout, morale drops, added scrutiny
Shinros Prompting Academy™
Smart AI prompt training for Support teams that need reliable answers and faster resolutions.
Precision Workflow Blueprint
We review current workflows and prompts, then redesign them for speed and reliability. Fewer escalations, faster resolutions, and higher CSAT follow.
Reliability Playbook
A searchable library of prompt templates and troubleshooting flows tailored to your product. High-quality prompts ready for every common issue.
Pricing — Shinros Prompting Academy™
| Feature | Included (up to 10 team members) |
|---|---|
| The Confidence Program | ✅ Live training: prompt fundamentals for Support |
| Precision Workflow Blueprint | ✅ 1 custom workflow included |
| Reliability Playbook | ✅ Prompt library access |
| Additional Team Members | $125 per person |
| Add-on Workflow Overhaul | $750 per workflow after the first |
Training is delivered in small-group batches to maintain coverage.
30-day money-back guarantee.
Why teams trust Shinros
Track record
- Ground Experience as Tech Support with Global cybersecurity leaders: Symantec, Broadcom, and Okta.
- Published prompt-engineering write-ups and demos. See examples.
- Over a decade of experience teaching and guiding.
What we deliver in 30 days
- Core training for your first cohort.
- One workflow overhaul mapped to your team's top GPT pain point.
- A prompt library seeded for common issues.
- Usage checklist and handoff notes for your team lead.
Risk-free
- 30-day money-back guarantee.
- Small-group delivery to keep coverage.
- No data retention by Shinros during training. Your data stays in your hands
FAQs
What if my team already uses ChatGPT?
Most teams do, but they still lose hours to unclear prompts and false answers. We fix that.
How long does the training take?
Under three hours for core training, delivered in small groups to maintain coverage.
What if we do not have an enablement budget?
Many clients use L&D or continuing education funds.
Can we train more than ten people?
Yes. $125 per additional person.
Do we need a specific ChatGPT plan?
Access to GPT-4 or a comparable LLM is sufficient.
What if it does not work for our team?
There is a 30-day money-back guarantee.
Stop guessing with ChatGPT and solve customer problems faster
Train your Support team to use AI with precision and consistency.
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